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Driving Up Quality Code

The Driving Up Quality Code is a guide for providers and commissioners developed by the Driving Up Quality Alliance.

It was created following the abuse of people with a learning disability and autism at Winterbourne View and forms part of an action plan to end abuse in health and social care settings.

Our commitment

Signing up to the code demonstrates our unwavering commitment to continuously improving the quality of support we offer to people with complex needs across the country.

Support is focused on the person.

The person is supported to have an ordinary and meaningful life.

Care and support focused on people being happy and having an excellent quality of life.

A good culture is important to the organisation.

Managers and board members lead and run the organisation well.

Each year, as part of our devotion to the code, we complete an organisational self-assessment and devise an action plan for improvements we need to make. Both are created and published in conjunction with the people we support and their loved ones, ensuring they remain at the heart of all we do.

A copy of our current Driving Up Quality Self-Assessment and Action Plan is available to download below.

Success Stories

How art helped Malcom shine!

Malcom is a kind-hearted person who lives at our specialist residential care home, Falcons Rest. He joined us in February 2015. He has a range of support needs,…

Success Stories

Brian’s journey to happiness after a brain injury

Brain injuries can change lives in an instant. They affect many areas of someone’s life, including their independence. This is what happened to Brian, a person we support…

Success Stories

Specialist support helps Steve take big steps towards a bright future

In April 2024, Steve moved into Churchfield Avenue, one of our specialist support services in Cambridge. He has a mild learning disability and bipolar disorder, as well as…

Success Stories

Julie’s brain injury rehab sparks an adventure to independence!

Success Stories

Music therapy supports Alan to deliver powerful message through song

Before his brain injury, Alan – a person we support at 46 London Road – lived an active lifestyle typical of any young man. Always on the go,…

Success Stories

Ian’s love for travelling!

Ian is a 78-year-old person we support at Riverside and Roseberry Lodges. He has mild learning disabilities and bipolar personality disorder, meaning he requires support with everyday living.…

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